Terms & Conditions

Privacy Policy

Our Privacy Policy was last updated on 29-08-2025.

1. Introduction

Welcome to Sahaan Designers ("we," "us," or "our"). We specialize in interior design and virtual design services and are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, online consultations, or digital design packages.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information you provide directly:

  • Contact details (name, email, phone number, address)

  • Design preferences and project requirements

  • Billing and payment details

  • Communication records (emails, chats, or consultations)

2.2 Information collected automatically:

  • Website analytics (IP address, device type, browser)

  • Usage data (pages visited, time spent)

  • Cookies and tracking technologies (refer to our Cookie Policy)

2.3 Information from third parties (if applicable):

  • Social media interactions

  • Third-party payment gateways

3. How We Use Your Information

We use your data to:

  • Provide and improve our interior design services

  • Customize design solutions based on your preferences

  • Process secure payments

  • Communicate updates, offers, and recommendations

  • Comply with legal and tax requirements

4. Disclosure of Information

We may share your personal information with:

  • Trusted service providers (e.g., payment processors, design software tools)

  • Legal authorities, if required by law

  • With your consent, for testimonials or portfolio use

5. Your Rights

You may request to:

  • Access, correct, or update your information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for marketing communications

📩 To exercise your rights, contact: nishaa@sahaandesigners.com

6. Security

We take reasonable measures to secure your data. However, no online platform is completely risk-free, and we cannot guarantee absolute protection.

7. Policy Updates

We may update this Privacy Policy to reflect business, legal, or regulatory changes. Updates will be posted on our website.

8. Contact Us

For queries, email: nishaa@sahaandesigners.com

By using our services, you consent to this Privacy Policy.

No Refund Policy

1. Introduction

At Sahaan Designers, we offer comprehensive interior design and virtual design packages, complete with project planning and digital delivery. This policy outlines our no-refund terms.

2. Policy Terms

  • All sales are final once a design service, consultation, or digital package has been purchased.

  • We do not offer refunds for:

    • Change of mind

    • Dissatisfaction with a chosen design style after delivery

    • Technical issues with devices or email access

    • Project cancellations by the client

3. Exceptions

Refunds may be considered only in the following cases:

  • Legal obligations under Indian Consumer Protection laws

  • If a purchased package is not delivered at all due to our error

📩 For such cases, please contact: nishaa@sahaandesigners.com within 1 day of purchase.

4. Changes to Policy

We may modify this policy as required. Updates will be available on our website.

By purchasing from Sahaan Designers, you agree to this No Refund Policy.

Terms of Use

1. Acceptance of Terms

By accessing or using Sahaan Designers’ services (website, consultations, or design packages), you agree to these Terms of Use. If you disagree, please discontinue use.

2. Use of Services

  • Eligibility: Must be 18+ years old.

  • Account Information: You must provide accurate details when registering or purchasing.

  • User Content: Any information (room photos, layouts, measurements) shared with us must be your own and not infringe on third-party rights.

3. Intellectual Property

  • All designs, layouts, and visuals created by Sahaan Designers remain our intellectual property unless transferred in writing.

  • Clients may use purchased designs only for personal use and not for resale or redistribution.

4. Privacy

Your information is handled according to our Privacy Policy.

5. Termination

We may suspend or terminate services if:

  • Terms are violated

  • Payments are incomplete

  • Content submitted is unlawful or offensive

6. Disclaimers

  • Our services are provided “as-is”, based on client requirements.

  • We do not guarantee construction execution, as we provide design-only services unless otherwise specified.

7. Limitation of Liability

Sahaan Designers shall not be liable for:

  • Errors in measurements provided by clients

  • Misinterpretation of design recommendations

  • Delays due to client inaction or third-party contractors

8. Governing Law

These Terms are governed by Indian law. Any disputes will fall under the Chandigarh jurisdiction.

9. Updates

We may revise these Terms periodically. The updated version will be published on our website.

10. Contact Us

For support, email: nishaa@sahaandesigners.com

By using our services, you agree to these Terms of Use.

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